Dawes Discovery 201 Ladies Hybrid cycles
For commuters and leisure riders looking for a well built, reliable bike that looks as great as it performs. The beautifully formed alloy frame and power fork give a light responsive ride while the Shimano 21 speed gears give you all you need to get there. Strong alloy V-brakes give safe, secure stopping power for the perfect riding experience.
- PLEASE NOTE – SHIPPING TIMES ON bikes and bulky items is 4 – 7 WORKING DAYS though we always aim to ship as fast as possible
- In stock small items are usually delivered within 2-4 working days, often sooner.
- Bikes & Large/Expensive items are sent Via XDP Express.
- Smaller items are sent using Royal Mail First Class and Royal Mail First Class recorded delivery on items over £50.
- We can ship internationally contact us for a price.
- EVERY product we ship is brand new. We DO NOT sell any second hand or ex demonstration items unless CLEARLY STATED. This does mean sometimes the item has been on display and may have been handled in store. Very occasionally we remove excess packing from some products. There is no reason this should impact the item negatively and we do not dispatch items that we would not be happy to receive ourselves.
- Delivery times
- Delivery is usually within two working days, however please allow up to 14 days for delivery – we ship Royal Mail First Class and use a recorded service on items over £50. Contact will be made by email or phone if a part is out of stock – we always aim to only display in stock items however occasionally items sell faster than expected . International shipping can be significantly longer.
- XDP Express will deliver your new bike. As standard, the bike will be delivered any time between 8:00am and 6pm. We can’t tell you what time however as this is effected by the drivers route and how much is in the van to be delivered.
If you are not entirely happy with you purchases please feel free to return your purchase within 21 day of the purchase date for a full exchange or refund.
Any item with the exception of food or drinks powder can be returned to us providing it’s received by us in an unused condition with its original packaging and tags along with any tools if supplied with the product.
Refunds will be processed using the same method of payment used for the original purchase. Credit & Debit card refunds must be made to the card used for the original purchase. Due to the high incidence of fraud we regret that we are unable to offer any refund without a valid invoice and completed returns form.
Returning your purchase to us
To return your purchase complete a returns form stating whether you would like an exchange or refund. Please provide us with details of why you wish to return your purchase.
It’s your responsibility to ensure that the item is returned to us in a safe and secure manner, and is in saleable condition with original packaging including all warranty cards, manuals, tags and any accessories.
Send your goods securely packaged by the cheapest recorded delivery method, including a copy of your receipt and a completed returns form to:
25 Oxford Street
Temple Quay Bristol BS2 0QT
If an item is faulty and an exchange can’t be found or an incorrect item has been sent Fred Baker Cycles will pay reasonable costs for the item being returned. We won’t credit the full postage cost if an expensive service has been used if a cheaper alternative was available e.g. Using Special Delivery when 1st Class Recorded could have been used. The postage cost of returning an item is met by the consumer unless Fred Baker Cycles have made a mistake in sending the wrong item out or the item is fault.
Returning Bicycles and bulky Items
To return bikes or bulky items such as, turbo trainers please contact our Returns Department to arrange a courier collection. Contact us on 0117 9249 610 or via our email address available in our contact us section.
We can arrange collection for you from your home or work address between Monday to Friday, using a courier the postages costs are payable by you.
Please be aware that a re-booking fee will be charged if you miss an appointment to pick up the item(s).